{"id":820,"date":"2024-09-29T18:39:05","date_gmt":"2024-09-29T18:39:05","guid":{"rendered":"http:\/\/kingstarlaundry.com\/?page_id=820"},"modified":"2026-05-26T14:41:15","modified_gmt":"2026-05-26T06:41:15","slug":"aftersales-service","status":"publish","type":"page","link":"https:\/\/kingstarlaundry.com\/fr\/aftersales-service\/","title":{"rendered":"Service apr\u00e8s-vente"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"820\" class=\"elementor elementor-820\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-96f6fb8 e-flex e-con-boxed e-con e-parent\" data-id=\"96f6fb8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6640c2 elementor-widget elementor-widget-heading\" data-id=\"c6640c2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Service apr\u00e8s-vente<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-8aad947 e-flex e-con-boxed e-con e-parent\" data-id=\"8aad947\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3d5a878 e-con-full e-flex e-con e-child\" data-id=\"3d5a878\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e39ee2a elementor-widget elementor-widget-heading\" data-id=\"e39ee2a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Maintenance sur site par le personnel apr\u00e8s-vente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46bf153 elementor-widget elementor-widget-text-editor\" data-id=\"46bf153\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNotre \u00e9quipe d&#039;ing\u00e9nieurs apr\u00e8s-vente professionnels, dot\u00e9s d&#039;une vaste exp\u00e9rience et de comp\u00e9tences pointues, est disponible 24h\/24 et 7j\/7. Si nos clients rencontrent des probl\u00e8mes d&#039;\u00e9quipement difficiles \u00e0 r\u00e9soudre, nos ing\u00e9nieurs apr\u00e8s-vente se d\u00e9placent sur place pour assurer la maintenance sur site afin de r\u00e9pondre \u00e0 leurs pr\u00e9occupations.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-a54af40 e-con-full e-flex e-con e-child\" data-id=\"a54af40\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1717383 elementor-widget elementor-widget-image\" data-id=\"1717383\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/kingstarlaundry.com\/wp-content\/uploads\/2026\/05\/About-us\u9875\u9762\u516c\u53f8\u7b80\u4ecb\u56fe\u7247-1024x683.jpg\" class=\"attachment-large size-large wp-image-10467\" alt=\"after-sales service team\" srcset=\"https:\/\/kingstarlaundry.com\/wp-content\/uploads\/2026\/05\/About-us\u9875\u9762\u516c\u53f8\u7b80\u4ecb\u56fe\u7247-1024x683.jpg 1024w, https:\/\/kingstarlaundry.com\/wp-content\/uploads\/2026\/05\/About-us\u9875\u9762\u516c\u53f8\u7b80\u4ecb\u56fe\u7247-300x200.jpg 300w, https:\/\/kingstarlaundry.com\/wp-content\/uploads\/2026\/05\/About-us\u9875\u9762\u516c\u53f8\u7b80\u4ecb\u56fe\u7247-768x513.jpg 768w, https:\/\/kingstarlaundry.com\/wp-content\/uploads\/2026\/05\/About-us\u9875\u9762\u516c\u53f8\u7b80\u4ecb\u56fe\u7247-1536x1025.jpg 1536w, https:\/\/kingstarlaundry.com\/wp-content\/uploads\/2026\/05\/About-us\u9875\u9762\u516c\u53f8\u7b80\u4ecb\u56fe\u7247-18x12.jpg 18w, https:\/\/kingstarlaundry.com\/wp-content\/uploads\/2026\/05\/About-us\u9875\u9762\u516c\u53f8\u7b80\u4ecb\u56fe\u7247-600x400.jpg 600w, https:\/\/kingstarlaundry.com\/wp-content\/uploads\/2026\/05\/About-us\u9875\u9762\u516c\u53f8\u7b80\u4ecb\u56fe\u7247.jpg 1750w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-259245d e-flex e-con-boxed e-con e-parent\" data-id=\"259245d\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6727974 e-con-full e-flex e-con e-child\" data-id=\"6727974\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-304582d elementor-widget elementor-widget-image\" data-id=\"304582d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"679\" height=\"413\" src=\"https:\/\/kingstarlaundry.com\/wp-content\/uploads\/2025\/03\/Spare-Parts-Support.jpg\" class=\"attachment-large size-large wp-image-3152\" alt=\"\" srcset=\"https:\/\/kingstarlaundry.com\/wp-content\/uploads\/2025\/03\/Spare-Parts-Support.jpg 679w, https:\/\/kingstarlaundry.com\/wp-content\/uploads\/2025\/03\/Spare-Parts-Support-300x182.jpg 300w, https:\/\/kingstarlaundry.com\/wp-content\/uploads\/2025\/03\/Spare-Parts-Support-600x365.jpg 600w\" sizes=\"(max-width: 679px) 100vw, 679px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-74f9651 e-con-full e-flex e-con e-child\" data-id=\"74f9651\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd01055 elementor-widget elementor-widget-heading\" data-id=\"fd01055\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Warranty &amp; Spare Parts Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c87276 elementor-widget elementor-widget-text-editor\" data-id=\"3c87276\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All Kingstar products come with a 2-year warranty. Within this period, any damaged parts will be replaced free of charge. This applies to washing machines, dryers, and coin-operated machines. In addition, we can provide lifetime spare parts support for our customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-9f2a68b e-flex e-con-boxed e-con e-parent\" data-id=\"9f2a68b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7dffdbf e-con-full e-flex e-con e-child\" data-id=\"7dffdbf\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b9067c elementor-widget elementor-widget-heading\" data-id=\"3b9067c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Service mondial, r\u00e9ponse 24 heures sur 24<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-041c21c elementor-widget elementor-widget-text-editor\" data-id=\"041c21c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kingstar R &amp; D team is composed of mechanical, electrical, soft engineering and technical personnel. Kawashima has more than 20 sales and service outlets throughout the country, and its products are exported to more than 70 countries and regions such as Europe, North America, Africa and Southeast Asia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-9a634f8 e-flex e-con-boxed e-con e-parent\" data-id=\"9a634f8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20e665e elementor-widget elementor-widget-heading\" data-id=\"20e665e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Demandez \u00e0 un expert<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-9487445 e-con-full e-flex e-con e-child\" data-id=\"9487445\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4e7485f e-con-full e-flex e-con e-child\" data-id=\"4e7485f\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39d281c elementor-widget elementor-widget-shortcode\" data-id=\"39d281c\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f240-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"240\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/820#wpcf7-f240-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/fr\/wp-json\/wp\/v2\/pages\/820#wpcf7-f240-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"240\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f240-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"cf7-form-container\">\n\t<div class=\"cf7-row\">\n\t\t<div class=\"cf7-column\">\n\t\t\t<p><label><span class=\"wpcf7-form-control-wrap\" data-name=\"urname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required cf7-txtfld\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nom*\" value=\"\" type=\"text\" name=\"urname\" \/><\/span><\/label>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"cf7-row\">\n\t\t<div class=\"cf7-column\">\n\t\t\t<p><label><span class=\"wpcf7-form-control-wrap\" data-name=\"urphone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text cf7-txtfld\" aria-invalid=\"false\" placeholder=\"Num\u00e9ro de t\u00e9l\u00e9phone ou de portable\" value=\"\" type=\"text\" name=\"urphone\" \/><\/span><\/label>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"cf7-row\">\n\t\t<div class=\"cf7-column\">\n\t\t\t<p><label><span class=\"wpcf7-form-control-wrap\" data-name=\"uremail\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required cf7-txtfld\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail*\" value=\"\" type=\"text\" name=\"uremail\" \/><\/span><\/label>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"cf7-row\">\n\t\t<div class=\"cf7-column\">\n\t\t\t<p><label><span class=\"wpcf7-form-control-wrap\" data-name=\"urcountry\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required cf7-txtfld\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Pays*\" value=\"\" type=\"text\" name=\"urcountry\" \/><\/span><\/label>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"cf7-row cf7-full-width\">\n\t\t<div class=\"cf7-column-full\">\n\t\t\t<p><label><span class=\"wpcf7-form-control-wrap\" data-name=\"urcompany\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text cf7-txtfld\" 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\/><\/span><\/label>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"cf7-row cf7-full-width\">\n\t\t<div class=\"cf7-column-full\">\n\t\t\t<p><label><span class=\"wpcf7-form-control-wrap\" data-name=\"urmsg\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea cf7-msgbox\" aria-invalid=\"false\" placeholder=\"Message*\" name=\"urmsg\"><\/textarea><\/span><\/label>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"utm_source\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"utm_medium\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"utm_campaign\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"utm_term\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"utm_content\" \/>\n<input class=\"wpcf7-form-control 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