{"id":916,"date":"2024-09-30T06:12:12","date_gmt":"2024-09-30T06:12:12","guid":{"rendered":"http:\/\/kingstarlaundry.com\/?page_id=916"},"modified":"2026-06-09T09:10:49","modified_gmt":"2026-06-09T01:10:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/kingstarlaundry.com\/pt\/faq\/","title":{"rendered":"Perguntas frequentes"},"content":{"rendered":"
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Perguntas frequentes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Quanto tempo demora para eu receber o feedback depois que enviarmos a solicita\u00e7\u00e3o? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Responderemos em at\u00e9 8 horas em dias \u00fateis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Voc\u00ea \u00e9 um fabricante direto ou uma empresa comercial? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Temos nossa pr\u00f3pria f\u00e1brica e tamb\u00e9m nosso pr\u00f3prio departamento de vendas internacionais. Produzimos e vendemos tudo por n\u00f3s mesmos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Que produtos voc\u00ea pode oferecer? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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N\u00f3s nos concentramos em lavadoras-extratoras e secadoras industriais, lavadoras-extratoras e secadoras comerciais, e lavadoras e secadoras de moedas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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A quais aplica\u00e7\u00f5es seus produtos se relacionam? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Lavanderia hospitalar, lavanderia de hotel, lavanderia institucional, lavanderia comercial, lavanderia, franquias de lavanderia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Voc\u00eas podem fazer produtos personalizados? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Sim, podemos personalizar produtos de acordo com as necessidades dos diferentes clientes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Voc\u00ea tem algumas pe\u00e7as padr\u00e3o? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Sim, com exce\u00e7\u00e3o das pe\u00e7as mec\u00e2nicas, a maioria dos nossos acess\u00f3rios eletr\u00f4nicos e pneum\u00e1ticos s\u00e3o adquiridos de fornecedores padronizados no mercado. Todas essas pe\u00e7as s\u00e3o de marcas internacionais, incluindo conversores de frequ\u00eancia, controladores program\u00e1veis PLC, servomotores, servoacionamentos, rel\u00e9s de retardo de tempo, olhos luminosos, v\u00e1lvulas pneum\u00e1ticas, cilindros, etc.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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E a capacidade da sua empresa? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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A Kingstar possui uma oficina inteligente e flex\u00edvel de processamento de chapas met\u00e1licas, composta por um dep\u00f3sito de materiais com capacidade para 1.000 toneladas, 7 m\u00e1quinas de corte a laser de alta pot\u00eancia, 2 puncionadeiras CNC, 6 dobradeiras CNC importadas de alta precis\u00e3o e 2 unidades de dobra autom\u00e1tica. Disp\u00f5e de mais de 30 tornos CNC de alta precis\u00e3o. H\u00e1 tamb\u00e9m mais de 120 conjuntos de equipamentos de conforma\u00e7\u00e3o hidr\u00e1ulica, um grande n\u00famero de plainas especiais, rob\u00f4s de soldagem, equipamentos de teste de precis\u00e3o e quase 500 conjuntos de moldes grandes e valiosos para diversas aplica\u00e7\u00f5es de chapas met\u00e1licas, ferragens e moldagem por inje\u00e7\u00e3o.<\/p>

Pode produzir 200 conjuntos de sistemas de lavadoras de t\u00fanel e 500 conjuntos de linhas de passar por ano.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Quantos funcion\u00e1rios tem a sua empresa? E os t\u00e9cnicos? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We now have more than 700 employees, including 15 engineers and 30 technicians.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Como garantir a qualidade dos seus produtos? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Desde 2001, a Kingstar segue rigorosamente as especifica\u00e7\u00f5es e o gerenciamento do sistema de qualidade ISO9001 no processo de design, fabrica\u00e7\u00e3o e servi\u00e7o do produto.<\/p>

Em 2019, o sistema de gest\u00e3o de informa\u00e7\u00f5es ERP ser\u00e1 implementado para tornar a opera\u00e7\u00e3o de processos totalmente informatizada e a gest\u00e3o digital, desde a assinatura do pedido at\u00e9 o planejamento, aquisi\u00e7\u00e3o, fabrica\u00e7\u00e3o, entrega e finan\u00e7as. Em 2022, o sistema de gest\u00e3o de informa\u00e7\u00f5es MES ser\u00e1 implementado para tornar a gest\u00e3o sem papel, desde o design do produto, programa\u00e7\u00e3o da produ\u00e7\u00e3o, acompanhamento do progresso da produ\u00e7\u00e3o e controle da qualidade.<\/p>

Equipamentos de processamento completos, fluxo de processo rigoroso, gerenciamento de produ\u00e7\u00e3o padronizado, gerenciamento de qualidade e gerenciamento de pessoal estabelecem uma boa base.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Qual \u00e9 o prazo de pagamento? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Ao cotar, confirmaremos com voc\u00ea o m\u00e9todo de transa\u00e7\u00e3o: EXW, FOB, CIF, CNF, DAP ou outros m\u00e9todos. Durante a produ\u00e7\u00e3o, geralmente pagamos 30% adiantado e, em seguida, pagamos o saldo de 70% antes do envio. Nossos m\u00e9todos de pagamento s\u00e3o T\/T, obviamente, L\/C tamb\u00e9m \u00e9 aceit\u00e1vel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

FAQ How long can i get the feedbacks after we sent the inquiry? We will reply you within 8 hours […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-916","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/kingstarlaundry.com\/pt\/wp-json\/wp\/v2\/pages\/916","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kingstarlaundry.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kingstarlaundry.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kingstarlaundry.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kingstarlaundry.com\/pt\/wp-json\/wp\/v2\/comments?post=916"}],"version-history":[{"count":25,"href":"https:\/\/kingstarlaundry.com\/pt\/wp-json\/wp\/v2\/pages\/916\/revisions"}],"predecessor-version":[{"id":11064,"href":"https:\/\/kingstarlaundry.com\/pt\/wp-json\/wp\/v2\/pages\/916\/revisions\/11064"}],"wp:attachment":[{"href":"https:\/\/kingstarlaundry.com\/pt\/wp-json\/wp\/v2\/media?parent=916"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}